Happi Facility Management Logo HAPPI FACILITYMANAGEMENT & PROPERTY MAINTENANCE

Our Services Explained

Facility Management is a collective term – and that's precisely what makes offers difficult to compare. This page therefore explains in detail what each individual service includes, where the limits lie, and how the price is determined. The location pages then show what is specifically available in your city.

From weekly cleaning cycles to annual DGUV-V3 inspections [safety inspection of electrical equipment]: You choose the modules, we organize the implementation – with our own teams and approved partner companies for specialized tasks.

Two things first, as they are asked most frequently: We work with permanent teams and a written service specification (Leistungsverzeichnis), which states what is done and at what frequency. And we are open about what we don't do ourselves – large lawns and open spaces, tree care, and inspections that require a special license (Zulassung) are handed over to certified specialist partners, but we remain your sole point of contact and are responsible for coordination.

Cleaning Services

Everything that needs to be clean, regularly or on an ad-hoc basis – from daily office rounds to hall cleaning with a ride-on machine.

Routine Cleaning

Maintenance cleaning is the backbone of every property management. We undertake it at a fixed frequency – daily, several times a week, or once a week – with a service specification (Leistungsverzeichnis) that states what is done when.

What's included:

  • Vacuuming, sweeping, and damp mopping floors
  • Cleaning sanitary areas and refilling consumables
  • Disinfecting contact surfaces (door handles, light switches, handrails)
  • Emptying wastebaskets, separating and preparing waste for disposal
  • Kitchens and tea kitchens including surfaces
  • Glass surfaces in the entrance area, mirrors, and smudge marks
  • Visual inspection and reporting of damage

Price: from €0.80/m² – Example: Office and administrative areas, per cleaning, per m², from €0.80 net. The complete price overview is available on each location page under "Prices."

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Stairwell Cleaning

In residential complexes, cleanliness in the stairwell determines the atmosphere in the building. We take care of the entire common area at a fixed rhythm – and document every deployment so that the administration can prove that services were delivered.

What's included:

  • Wet wiping steps, landings, and stair platforms
  • Wiping handrails and banisters
  • Mailbox system, bell panel, and entrance door
  • Elevator cabin including mirror and panel
  • Cellar and storage corridors by arrangement
  • Laundry room and drying room
  • Stairwell windows at the agreed interval
  • Sweeping waste collection points and returning containers

Price: from €2.50/m² – Example: Stairwell weekly, per cleaning, per m², from €2.50 net. The complete price overview is available on each location page under "Prices."

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Glass & Facade Cleaning

Dirty windows are immediately noticeable – both inside and from the street. We clean all types of glass surfaces, from office facades to shop windows and stairwell windows, using the technique appropriate for the property.

What's included:

  • Window cleaning inside and out, including frames and rebates
  • Glass facades with demineralized water (osmosis process)
  • Shop windows and entrance areas at short intervals
  • Conservatories, glass roofs, and skylights
  • Work at height via cherry picker or rope access with partner companies
  • Photovoltaic and solar panel cleaning
  • Post-construction cleaning of glass surfaces, including cement film removal

Price: from 2.50 €/m² – Example: Commercial window cleaning (standard windows), per cleaning, per m² glass, from 2.50 € net. The complete price overview can be found on each location page under "Prices".

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Deep & Special Cleaning

Some contaminations cannot be removed by routine cleaning: worn-in floor coatings, nicotine deposits, carpets after years of office use, graffiti on the courtyard facade. For these cases, we come for a one-off service – with machinery that no one keeps for daily use.

What's included:

  • Deep cleaning of hard floors, including protective coating
  • Carpet cleaning using spray extraction or pad method
  • Upholstery and chair cleaning in the office
  • Nicotine and smoke odor removal
  • Graffiti removal and protective coating
  • Disinfection cleaning according to specifications
  • Cleaning after water damage in coordination with the restoration company
  • Hoarder and extreme cleaning (discreet, with disposal)

Price: from 2.50 €/m² – Example: Deep cleaning of hard floors, per m², from 2.50 € net. The complete price overview can be found on each location page under "Prices".

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Industrial & Warehouse Cleaning

In production and logistics, one thing counts most: that cleaning fits the schedule. We work during shift breaks, on weekends, or during maintenance windows – with personnel familiar with safety instructions.

What's included:

  • Warehouse floors with ride-on scrubber-dryer
  • Machine and plant cleaning after release
  • High-pressure cleaning and degreasing
  • Warehouse, shelving, and pallet space cleaning
  • Break rooms, changing rooms, and sanitary facilities
  • Sweeping outdoor areas and maneuvering zones
  • Oil binder application and disposal
  • Documentation for audits and inspections

Price: from 32.00 €/hr. – Example: Warehouse and production cleaning, per hour, from 32.00 € net. The complete price overview can be found on each location page under "Prices".

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Outdoor Facilities, Caretaker & Disposal

Services related to the building: technical caretaker service, green spaces, winter service, and complete waste logistics.

Caretaker Service

The classic caretaker service is the glue between all other services: it identifies damage early, keeps minor issues away from craftsmen, and is approachable for tenants. We provide it on a fixed schedule or as a monthly flat rate.

What's included:

  • Regular property inspections with checklist
  • Minor repairs to doors, lighting, sanitary facilities, and locking systems
  • Reading meter readings
  • Inspection of heating, ventilation, and technical systems (visual inspection)
  • Coordination and instruction of external companies
  • Waste collection points, containers, and misthrows
  • Maintenance of outdoor facilities within the agreed scope
  • Contact person for tenants and owners

Price: from 25.00 €/hr. – Example: Caretaker service by effort, per hour, from 25.00 € net. The complete price overview can be found on each location page under "Prices".

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Green-Space Care & Outdoor Facilities

The first impression of a property is made outdoors. We maintain green spaces, hedges, and paths on an annual cycle – with a maintenance plan that considers pruning times and nature conservation regulations.

What's included:

  • Lawn mowing, scarifying, reseeding, and fertilizing
  • Hedge and shrub trimming, including disposal of cuttings
  • Bed maintenance, weed removal, and planting
  • Leaf removal in autumn
  • Sweeping paths, courtyards, and parking spaces
  • Tree inspection and arrangement of tree care
  • Irrigation and control of irrigation systems
  • Large lawn areas through partner companies with ride-on mowers

Price: from 30.00 €/hr. – Example: Green space maintenance based on effort, per hour, from 30.00 € net. The complete price overview is available on each location page under "Prices".

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Winter Service

The obligation to clear and grit lies with the owner and is usually transferred to the service provider. In the event of a dispute, it is not decisive that clearing was done, but that you can prove it. This is exactly what our winter service is designed for.

What's included:

  • Clearing of sidewalks, driveways, parking lots, and entrances
  • Gritting with grit, granules, or salt as required
  • On-call service on all days of the season
  • Control drives in case of risk of black ice
  • Snow removal for large quantities
  • Procurement, storage, and replenishment of gritting material
  • Deployment documentation with date, time, and measure
  • Seasonal contract from November to March, extendable

Price: from 20.00 €/month – Example: Standby flat rate, per month, from 20.00 € net. The complete price overview is available on each location page under "Prices".

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Waste Management & Hygiene Service

Overfilled containers and empty soap dispensers are the two most common sources of complaints in buildings – and both can be permanently resolved with little effort.

What's included:

  • Provision and return of containers for emptying
  • Sweeping and cleaning of waste collection points
  • Documentation and reporting of incorrect waste disposal
  • Setting up and labeling of separation systems
  • Bulky waste coordination and disposal trips
  • Refilling soap, paper, towels, and hygiene bags
  • Dispenser maintenance and cleaning
  • Procurement and storage of consumables

Price: from 35.00 €/month – Example: Container service for small residential complex, per month, from 35.00 € net. The complete price overview is available on each location page under "Prices".

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Technology, Security & Property Management

Inspection and control tasks that cover operator obligations – documented, with deadline overview and certified specialist partners.

Technology & Inspections

Electrical operating equipment must be regularly inspected – this is prescribed by the German Ordinance on Industrial Safety and Health (Betriebssicherheitsverordnung) and DGUV Regulation 3 (DGUV Vorschrift 3 [German Social Accident Insurance regulation]). We organize the inspection, monitor deadlines, and provide the documentation required for audits.

What's included:

  • Inspection of portable electrical equipment (DGUV V3 [German Social Accident Insurance regulation])
  • Inspection of stationary systems and machinery
  • Inspection sticker and inspection report per device
  • Deadline management with reminder before expiry
  • Visual inspection of fire protection facilities and escape routes
  • Coordination of maintenance for heating, ventilation, air conditioning, and elevators
  • Minor maintenance for lighting, doors, and locking systems
  • Deficiency list with cost estimate

Price: from 4.00 €/device – Example: DGUV V3 [German Social Accident Insurance regulation]: portable devices, per device, from 4.00 € net. The complete price overview is available on each location page under "Prices".

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Security & Locking Service

Many properties do not require round-the-clock security, but reliable presence at specific times: unlocking in the morning, checking in the evening, one round tour on the weekend. We organize exactly that – up to full property protection if required.

What's included:

  • Opening and closing service at fixed times
  • Control and patrol rounds with proof
  • Reception and porter service
  • Property protection at construction sites and vacant properties
  • Alarm response and intervention service
  • Key management and handover protocols
  • Event and construction site security
  • Control of escape routes, doors, and lighting

Price: from €18.00/hour – Example: Reception and porter service, per hour, from €18.00 net. The complete price overview is available on each location page under "Prices."

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Property Management & Vacancy Management

Vacancy is expensive – but it becomes truly expensive when damages go unnoticed. A burst pipe in January, an open basement window, mail in the mailbox announcing the vacancy: regular inspections prevent exactly that.

What's included:

  • Inspection according to checklist with photo documentation
  • Control of windows, doors, roof and basement access points
  • Frost protection control and heating monitoring in winter
  • Water drawing to prevent stagnation
  • Mail reception and forwarding
  • Reading meter readings
  • Ventilation and humidity control
  • Preparation of viewings and handovers

Price: from €89.00/month – Example: Monthly inspection with report, per month, from €89.00 net. The complete price overview is available on each location page under "Prices."

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Construction services

Cleaning around new construction, renovation, and handover – in sync with the trades, not by calendar.

Construction & Post-Construction Cleaning

In construction projects, cleaning is the last trade – and the one with the least buffer. We plan accordingly: with personnel reserves, weekend deployments, and an acceptance before the client arrives.

What's included:

  • Rough construction cleaning during the construction phase
  • Removal of construction debris, foils, and packaging
  • Fine construction cleaning of all surfaces, radiators, and doors
  • Windows including frames, rebates, and cement film
  • Descaling and polishing sanitary objects
  • Wet cleaning of floors and initial treatment depending on the covering
  • Inspection and rework before acceptance

Price: from €5.00/m² – Example: Rough construction cleaning, per m², from €2.50 net. The complete price overview is available on each location page under "Prices."

In detail with local specifics: Heidelberg · Berlin · Hamburg · Munich · Stuttgart · Düsseldorf – or further locations.

Frequently Asked Questions about our services

What does Facility Management cost per month?

That depends on the area, frequency, and scope of services. As a rough guide: routine cleaning starts at around €0.80/m² per cleaning, a caretaker service for a smaller residential complex at around €180 per month. Reliable figures are available after a brief property assessment – benchmarks can be found on our Price page.

Do you also take on individual services?

Yes. Many clients start with one service – usually maintenance cleaning or caretaker service – and later add green space maintenance, winter service, or inspections. The more trades bundled, the more cost-effective the property price becomes.

Do you work with subcontractors?

For specialized tasks, yes, for example, for very large lawns, high-altitude work, or expert inspections. We select the companies, coordinate them, and remain your sole contractual partner. We oblige all partners to adhere to minimum wage tariffs, insurance coverage, and occupational safety regulations.

How quickly can you start?

For ongoing contracts, we usually plan with two to four weeks' lead time for personnel and materials. For special cleaning, post-construction cleaning, or urgent winter service, it often goes much faster – just ask us.

In which areas do you operate?

Our focus is on Heidelberg, Mannheim, Ludwigshafen, and the Rhein-Neckar district. For clients with multiple locations, we manage properties nationwide through our partner network.

Are you insured?

Yes, we work with a business liability insurance for personal injury, property damage, and financial losses. We will inform you of the coverage amounts in our offer, and provide proof upon request before the start of the contract.

What services do you need?

Briefly describe your property – we will compile a service catalog and calculate it as a fixed price.

  • Fixed price instead of time sheets
  • One contact person for all trades
  • Audited subcontractors for specialized tasks
  • Documented performance records

Request a free quote

Provide a rough outline of the property data – we usually get back to you with a fixed-price proposal within 24 hours.

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